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Policies

Refund policy

Cybele Herbal Laboratories Pvt Ltd. Last updated 25 December 2025.

We maintain a strict quality control process.

When a refund is possible

Refunds are allowed only if you receive a damaged product or an incorrect product.

Not eligible for a refund

  • Opened or used products
  • Products without their original packaging
  • Digital products, if any
  • Subscription renewals

How to request a refund

Submit your request within 7 days of delivery, with photos or a video of the issue. Write to info@cybelelife.com or call +91 98460 66447 with your order number.

When you will be refunded

Approved refunds are credited to the original payment method within 10 to 15 business days.

Consult a doctor