Privacy Policy

Cybele Herbal Laboratories Pvt Ltd
12/134, Kadavil lane, Chembukkavu, Thrissur, 680020
Last updated: [2025-12-25]

This Privacy Policy describes how Cybele Herbal Laboratories Pvt Ltd (“Company”, “we”, “us”, “our”) collects, uses, stores, and protects personal information of users (“you”, “your”) who access our website and purchase our Ayurvedic health supplement products.

We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

  1. Information We Collect

We may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment transaction details (processed securely by third-party gateways)
  • IP address, device, and browser information

We do not store credit/debit card numbers, CVV, or net banking credentials.

  1. Use of Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Send invoices, order updates, and compliance notices
  • Improve our website and products
  • Comply with FSSAI and legal obligations
  1. Data Sharing

We may share your data with:

  • Payment gateway providers
  • Courier and logistics partners
  • Government or regulatory authorities if required

We never sell or rent your personal data.

  1. Data Protection

We use reasonable security practices to protect your information from unauthorized access, misuse, or loss.

  1. User Rights

You may request access, correction, or deletion of your personal data by contacting us.

  1. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website.

Contact:
Cybele Herbal Laboratories Pvt Ltd
12/134, Kadavil lane, Chembukkavu, Thrissur, 680020